Tactical Editorial for DTC Founders
Latest Edition
Returns Without Regret: AI’s Role in Smarter Exchanges
Refunds drain margin, while exchanges preserve loyalty. AI can decide which path your customers take!
Afterwords Library
Are You Too Small to Offshore? – A Practical Guide to Building Leverage Without Overhead
Practical strategies for leveraging global talent to streamline operations and maximize your impact.
CX for LTV, Not Just CSAT
Great customer experience drives loyalty and revenue, not just satisfaction scores. See how smart CX fuels repeat business and long-term growth.
Build Brand Loyalty for D2C: What High-Retention Brands Are Doing Right
Practical strategies for leveraging global talent to streamline operations and maximize your impact.
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