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Delivering Exceptional CX with Smart Analytics

We go beyond reporting stats—our analytics deliver deep, actionable insights to optimize customer interactions, enhance satisfaction, and drive business growth.

FRT BELOW

60 Mins

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4-weeks free pilot!

    99.3%

    Quality Score

    4.84

    Email CSAT Score

    40

    Seconds Chat FRT

    Turn customer data into actionable growth strategies!

    Atidiv’s analytics solutions go beyond tracking metrics—they drive business decisions. Our analytics provide deep, actionable insights, helping you understand:

    • Why are customers canceling subscriptions?
    • What do they love most about your product this month?
    • Why are order cancellations up compared to last month?
    • What went wrong with the latest product batch?
    Signup For a Free Pilot

    Optimize Your Customer Experience with Atidiv’s Proprietary Analytics

    Features Top 3 players Atidiv
    Breakdown of ticket types (e.g., Order Status, Returns, Product Issues)
    		-
    Category trend analysis over time
    		-
    Identification of recurring issues
    		-
    Customer query pattern recognition
    		-
    Total refund amount tracking
    Subscription Retention Savings
    		-
    Angellist
    Squatch
    Shoedazzle
    Tirebuyer
    Fabletics
    Fresh Clean Threads
    Justfab
    Techstyle
    Home Chef

    Leverage our analytics to optimize operations, enhance efficiency, and drive cost savings.


    85%

    Predictive Analytics Success

    30%

    Subscription Retention Rate

    40%

    Reduction In Customer Escalations

    24x7

    Real-time Analytics Monitoring

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    Our Success Story.

    How a UK-Based Online Tire Retailer Saved $500K Annually Through Scaled Customer Support

    We partnered with the largest online tire retailer in the UK to provide comprehensive customer support, handling over 230,000 tickets annually across multiple channels.

    Saved $1.3M for a US based online tire retailer, ranked #1 for customer service in the online tire retailer category.

    Atidiv partnered with the largest online tire retailer in the US, scaling support across five critical areas. By expanding the team and optimizing processes.

    We seamlessly integrate with any Platform

    Freshdesk
    Salesforce
    Collabera
    Engage
    Jira Service Desk
    Sprout Social
    Puzzel
    Messanger
    Snapchat
    Facebook
    Instagram
    linkedin
    Twitter
    Reddit
    Slack
    Gmail
    Shopify
    Zendesk
    Mailchimp
    Stella Connect
    Hootsuite
    Nice-cxone
    Shiprocket
    Intuit Quickbook
    Gorgias
    Liveagent
    Recharge
    Stay Ai
    Shipdudes
    Tiktok Shop Seller Center
    Meta
    Paypal
    Aftership
    EZ Office Inventory
    Recurly
    Atidiv's dedication to understanding our needs and delivering tailored solutions has significantly enhanced our operations.

    Joseph Becht

    Enterprise Account Manager, WIN Reality

    Atidiv team’s attention to detail, high productivity, and transparency 
have allowed us to focus on key operations while outsourcing 
day-to-day tasks.

    Ksenia Bakhmina

    Head of Revenue Operations, Wellfound

    I think we make a great team. It’s incredible how much progress
we’ve made.

    Clyde Atkins

    CEO, Gnome

    Good grasp of our expectations and delivered content that met our high benchmarks.

    Sherene Annabel

    Global Head - ABM, FreshWorks

    Thank you for the constant support… I am happy and proud to share… our traffic has grown from 5,000 sessions per month to now almost 10,000.

    Malhar Patil

    Content Head, Titan Casket

    Very professional and a joy to work with. Having them as a resource has been worthwhile and has helped our organization greatly!

    Jeremey Berglund

    Catch Co/Mystery Tackle Box