Ayushi Gupta

Ayushi Gupta

Vice President - Customer Experience

About the Author

Ayushi leads Customer Experience at Atidiv with one goal in mind: making every brand interaction count. With roots in consulting at McKinsey and ZS Associates, she’s shaped growth strategies across industries and knows how to turn operational chaos into customer delight. Whether it’s process design or team structure, Ayushi combines sharp strategy with an operator’s mindset—balancing empathy, efficiency, and execution to drive lasting results.

10+

Years of personal experience

EXPERTISE

  • Customer experience
  • Ops transformation
  • Deal sourcing

EDUCATION

  • MBA from Indian School of Business
  • Bachelors’ from Fr. Conceicao Rodrigues College of Engineering
“The best CX feels invisible. It just works—quietly, consistently, and at scale.”