Enabling $20M+ Savings, High-Volume Management, and 95%+ Quality for a Leading Business Aggregator
Summary
Atidiv partnered with a prominent business information provider to ensure content accuracy and recency, supporting their mission to deliver reliable business data to millions of users.
With a focus on efficiency, quality, and scalability, Atidiv’s expertise has helped achieve significant cost savings and exceptional quality outcomes for the client.
Challenges
The client, a major player in the business data industry, required a robust solution and faced several challenges:
High Operational Costs
In-house teams were costly and difficult to scale as data volume grew.
Quality Inconsistencies
Maintaining high quality, particularly for content requiring judgement-based decisions, was a struggle.
Volume Management
Managing increasing data volumes in a timely and efficient manner.
Compliance Requirements
Adhering to GDPR and other data protection regulations was critical.
Solution
Atidiv provided a scalable, high-performance solution tailored to meet the client’s unique needs, including:
Business Data Validation
Our team verifies business information through primary sources (calls, texts, social media) and secondary research (business websites, directories, social media accounts) and conducts license verification.
Malicious Account Detection
Our experts identify and eliminate fraudulent or spam business entries, safeguarding data integrity.
Community Moderation
We moderate community interactions, adhering to guidelines and fostering a safe online environment.
Rapid Response Times
Information is validated from multiple sources within 5 minutes.
Real-Time Quality Control
With our proprietary quality control tool, we perform real-time audits, resolving issues within 15 minutes of production.
Customized Compliance Checks
Our process keeps deviations under 2%, even in human-driven workflows.
Flexible Team Scaling
We manage dedicated teams up to 350+ agents, tailored to meet client demands.
Global Coverage
Our data validation extends across 30+ countries, including the USA, Canada, UK, Australia, Spain, Germany, France, India, and China.
Multilingual Support
We operate in 11+ languages, including English, Mandarin, Spanish, German, and French.
GDPR Compliance
Our data processing and storage practices are GDPR compliant, ensuring data security and privacy.
Outcome
Through Atidiv’s dedicated support, the client is now able to focus on growth and innovation while we manage the complexities of business data maintenance, delivering unmatched cost savings, high-volume capabilities, and quality assurance.
$20M+
97%+
95%+
<5-Minute
<15-Minute
<2%
Our data-
driven process unlocks growth opportunities.
Discover
We listen to your needs and identify where we can support you.
Develop
We create a tailored plan to achieve your goals.
Deliver
We help you grow your business as an extension of your team.