Enhancing Candidate Experience for a Leading US-Based Talent Platform
Summary
Atidiv partnered with a prominent talent platform in the United States, connecting job seekers with startups, to streamline candidate management and improve profile quality.
Through strategic scaling and a dedicated approach, Atidiv significantly enhanced the customer experience, ensuring the platform maintained its quality, relevance, and engagement levels.
Challenge
Maintaining Platform Integrity and Improving Candidate Discoverability
The platform was facing challenges with data quality due to an influx of spam and fake profiles. Additionally, limited profile discoverability and a shortage of qualified candidates were impacting its effectiveness in connecting job seekers with startups.
Solution
Strengthening Profile Quality and Engagement for Improved Matches
Atidiv implemented a series of targeted initiatives to support the platform’s growth and enhance the user experience:
Ensuring Authenticity
We addressed the issue of spam by verifying candidates through LinkedIn, removing fake profiles, and ensuring only genuine candidates remained on the platform.
Enhancing Profile Visibility
We enriched candidate profiles by adding bios, technology tags, and other relevant details, making them more appealing and easier for employers to find.
Proactive Candidate Sourcing
To address candidate shortages, we proactively sourced additional qualified job seekers from LinkedIn, enhancing the platform’s candidate pool.
Facilitating Ongoing Conversations
We monitored interactions between candidates and companies, encouraging productive communication to help conversations progress toward positive outcomes.
Updating Inactive Profiles
To keep profiles relevant, we regularly updated inactive profiles, ensuring they stayed visible and didn’t get lost among newer profiles.
Outcome
Atidiv’s support yielded impactful results for the platform:
0.4M+
125K+
2.7K+
231K+
22.5K+
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driven process unlocks growth opportunities.
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Develop
We create a tailored plan to achieve your goals.
Deliver
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