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Frequently Asked Questions

Month-End Close Process

What KPIs should a VP of Operations in a D2C company monitor during month-end close for optimal financial health?


Ideally, a VP of Operations may monitor:

a) Revenue by channel
b) Gross margin ratio
c) Inventory turnover
d) Customer acquisition cost (CAC)
e) Customer lifetime value (CLV)
f) Accounts receivable aging during month-end close.

In addition, to performa deeper analysis, VPs can also track close cycle time and reconciliation exceptions.