Web Chat

24/7 Live Chat Support Services That Give Your Customers the Answers They Need

Quick, Effective, and Always-On Chat Support

Every chat initiated by a customer is an opportunity to engage, assist, and convert. Atidiv delivers chat support outsourcing that keeps pace with your customers’ fast-changing needs. Instant responses, accurate resolutions, and seamless interactions. These are the trademarks that set our solutions apart.

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Why Brands Trust Our Chat Support

We deliver instant, tailored interactions that elevate customer satisfaction and foster long-term loyalty.

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Proven Track Record of Faster Resolutions

We handle high chat volumes while maintaining industry-leading response times, with a low average FRT (First Response Time) and a high quality score.

Scalable Solutions That Adapt to Demand

Our dynamic demand and capacity planning ensures businesses can scale their web chat support effortlessly — and handle peak periods without compromising service quality.

Trusted by Leading Brands for High-Impact Support

With structured CX operations, strategic partnerships, and data-driven transparency, Atidiv consistently outperforms competitors in CSAT, NPS, and customer retention.

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Seamless Integrations and Smarter Interactions

Seamless Integration

Effortless connections with Freshdesk, Salesforce, Zendesk, Sprinklr, etc.

Supercharged for Faster Resolutions

Insights cut FRT to 40 seconds, optimizing real-time interactions.

Enterprise-Grade Data Security

Strict access controls and fraud detection ensure risk-free interactions.

Optimized for High Volume and High Impact Web Chat

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Faster responses and better conversions.

Our expert chat support outsourcing offers all this and more.