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Blogs
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3 mins read
116-Point Meta Campaign Build & QA Checklist
by
Rajat Tangri
Customer Experience
Media Buying & Execution
Media Operations
Social Media Support
10 mins read
Bookkeeping costs explained: average rates and state-by-state comparisons
Bookkeeping costs can vary depending on the state in which you run your operations, as law enforcement might have different set norms for varied business practices. […]
by
Ben Falloon
Accounting
Bookkeeping
BPO
Business Operations
13 mins read
The bookkeeping to-do list small businesses must follow to stay compliant
Table of Contents Introduction What is a bookkeeping checklist/ bookkeeping to-do list? Daily bookkeeper to-do list Weekly bookkeeper checklist Monthly bookkeeping checklist/ accounting checklist Quarterly Accounting […]
by
Ben Falloon
Accounting
Bookkeeping
10 mins read
Empower Your Finance Team & Bookkeeping Staff for Better Productivity
Table of Contents Introduction Why Empowering Your Finance Team Matters Key Factors to Drive Productivity in Finance and Bookkeeping Practical Strategies to Implement Team Empowerment Conduct […]
by
Ben Falloon
Accounting
Bookkeeping
BPO
Business Operations
13 mins read
Top Voice AI Companies for Customer Service in 2026
Voice AI companies allow businesses to handle customer conversations through artificial intelligence. They can either provide platforms for building custom voice agents or deliver ready-made call […]
by
Ben Falloon
AI Support
11 mins read
Reducing Operational Costs with Voice AI Support Services in 2026
Voice AI support uses AI-based agents that can listen, understand, and respond to customer conversations over the phone or other voice channels. These agents work like […]
by
Maximilian Straub
AI Support
Business Operations
11 mins read
How AI in Customer Service Operates in 2026: Voice Agents and Beyond
AI in customer service refers to the use of intelligent AI models that can understand customer needs, answer questions, and resolve routine issues automatically. These models […]
by
Ben Falloon
AI Support
10 mins read
Top Benefits of Email Support Outsourcing in 2025
Email support outsourcing is when a business hires an external provider to manage customer emails related to inquiries, complaints, and service requests. By doing so, you […]
by
Ben Falloon
Email Support
12 mins read
Scaling Messaging Support with AI: How Businesses Handle High Volumes in 2025
In 2025, several businesses use “AI messaging automation” to manage a high number of customer conversations across multiple touchpoints. Such an automation is related to intelligent […]
by
Ben Falloon
B2B Customer Service
BPO
Customer Experience
Customer Support
10 mins read
Personalized Messaging Support with AI: A Game-Changer for Businesses in 2025
Table of Contents Introduction What is AI personalization? How does AI personalization work? What are the key features of the Personalized Messaging Support with AI ? […]
by
Maximilian Straub
B2B Customer Service
BPO
Customer Experience
Customer Support