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Discover valuable insights through our blogs, focusing on technology, innovation, and actionable strategies for modern businesses.

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Trending Articles

12 mins read

Bookkeeping Basics A Beginner-Friendly Guide For Today’s Small Business Owners

Bookkeeping is the process of recording and organizing every financial transaction of a business. It tracks where money comes from (income) and where it goes (expenses). […]

by Maximilian Straub
Accounting Bookkeeping BPO
13 mins read

10 bookkeeping software tools every small business should consider in 2025

Table of Contents Introduction What is bookkeeping? What should you consider when choosing a bookkeeping software for a small business? 10 good bookkeeping software for a […]

by Ben Falloon
Accounting B2B Customer Service Bookkeeping Business Operations
10 mins read

Bookkeeping vs. DIY Taxes When to Hire a Bookkeeping Expert Who Saves You More

The primary reason why knowing when to hire a bookkeeper is important for a business is that it could make or break its future in the […]

by Ben Falloon
Accounting Bookkeeping BPO Business Operations
9 mins read

The Hidden RoI of AI Chatbots for E-commerce Businesses in 2025

AI chatbot RoI is not something that you can, as a business, determine in simple terms. The complex relationship that RoI has with other metrics, like […]

by Maximilian Straub
AI Support B2B Customer Service BPO Customer Experience Customer Support
3 mins read

116-Point Meta Campaign Build & QA Checklist

Campaign Level  Campaign Status (active / inactive / scheduled) Campaign name Special ad category (if applicable) Special ad category ‘countries’ (if applicable) Buying type Campaign Objective […]

by Rajat Tangri
Customer Experience Media Buying & Execution Media Operations Social Media Support
10 mins read

Bookkeeping costs explained: average rates and state-by-state comparisons

Bookkeeping costs can vary depending on the state in which you run your operations, as law enforcement might have different set norms for varied business practices. […]

by Ben Falloon
Accounting Bookkeeping BPO Business Operations
13 mins read

The bookkeeping to-do list small businesses must follow to stay compliant

Table of Contents Introduction What is a bookkeeping checklist/ bookkeeping to-do list? Daily  bookkeeper to-do list Weekly  bookkeeper checklist Monthly bookkeeping checklist/ accounting checklist Quarterly Accounting […]

by Ben Falloon
Accounting Bookkeeping
13 mins read

Top Voice AI Companies for Customer Service in 2025

Voice AI companies allow businesses to handle customer conversations through artificial intelligence. They can either provide platforms for building custom voice agents or deliver ready-made call […]

by Ben Falloon
AI Support
11 mins read

Reducing Operational Costs with Voice AI Support Services in 2025

Voice AI support uses AI-based agents that can listen, understand, and respond to customer conversations over the phone or other voice channels. These agents work like […]

by Maximilian Straub
AI Support Business Operations
11 mins read

How AI in Customer Service Operates in 2025: Voice Agents and Beyond

AI in customer service refers to the use of intelligent AI models that can understand customer needs, answer questions, and resolve routine issues automatically. These models […]

by Ben Falloon
AI Support