Key Takeaways BPO (business process outsourcing) refers to contracting specific business functions to third-party providers. Companies use BPO to reduce costs, increase efficiency, and focus on […]
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11 mins read
What Is Business Process Outsourcing?
by
Pratik Nasre
B2B Customer Service
10 mins read
Understanding B2B Customer Service: Key Examples and Best Practices
Customer service in B2B is the support and assistance your business provides to other businesses that buy your products or services. Primarily, it is focused on […]
by
Pratik Nasre
B2B Customer Service
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