Our client has a well-established online platform that serves millions of users worldwide offering fraud detection, spam activities, and inappropriate content and image flagging, making it a valuable source of reliable information.
However, they were facing a few challenges with trust and safety, content moderation, fraud, and spam detection, resulting in an overall moderation team quality of 88%.
Therefore, they required an effective solution that could ensure the quality and reliability of the content while resolving the challenges related to moderation.
Improved Trust and Safety by 96% while Ensuring Quality and Reliability of the Content
Atidiv developed and implemented an automated machine learning model to flag potentially harmful content, thereby improving quality and reliability of client’s fraud detection platform by over 96%.
Problem: Challenges Faced in Trust, Safety,
Moderation, and Fraud Detection
Our client has a well-established online platform that serves millions of users worldwide offering fraud detection, spam activities, and inappropriate content and image flagging, making it a valuable source of reliable information.
However, they were facing a few challenges with trust and safety, content moderation, fraud, and spam detection, resulting in an overall moderation team quality of 88%.
Therefore, they required an effective solution that could ensure the quality and reliability of the content while resolving the challenges related to moderation.
Our Clients
Can’t Stop Raving!
DIRECTOR OF A Media agency,
USA
Aditiv is absolutely fantastic to work with! I am always impressed with their high quality of work. They really care about the business and are the nicest people to work with!”
DIRECTOR OF A Media agency,
France
Aditiv is absolutely fantastic to work with! I am always impressed with their high quality of work. They really care about the business and are the nicest people to work with!”
Solution: Custom Solutions to Manage
and Analyze Data
Our moderation specialist gained a deeper understanding of the challenged and based on the insights, they devised a
personalized solution that effectively tackled all the issues effectively.
Trust and Safety
- We developed a comprehensive set of guidelines that ensured the publication of only high-quality and reliable content.
- Implemented an automated system that promptly flagged potentially harmful content, enabling moderators to review and remove it swiftly.
Content Moderation
- Developed a sophisticated machine learning model that effectively analyzed the content and identified potentially problematic submissions.
- Collaborated with the legal team to establish processes that ensured GD-PR compliance and safeguarded user privacy.
Fraud and Spam Detection
- Analyzed user behavior and effectively flagged suspicious activity, enabling our clients to promptly identify and remove fraudulent posts.
- This contributed significantly to improving the overall quality and reliability of the platform.
Trust and Safety
- We developed a comprehensive set of guidelines that ensured the publication of only high-quality and reliable content.
- Implemented an automated system that promptly flagged potentially harmful content, enabling moderators to review and remove it swiftly.
Content Moderation
- Developed a sophisticated machine learning model that effectively analyzed the content and identified potentially problematic submissions.
- Collaborated with the legal team to establish processes that ensured GD-PR compliance and safeguarded user privacy.
Fraud and Spam Detection
- Analyzed user behavior and effectively flagged suspicious activity, enabling our clients to promptly identify and remove fraudulent posts.
- This contributed significantly to improving the overall quality and reliability of the platform.
Extraordinary Impact
Improved quality and reliability of the platform to >96%.
Enhanced the user experience.
Ensured that the company remains a trusted source of information for its user database.