Case study
Managed and moderated 200 million reviews and content shared by 178 million monthly unique visitors – for a review and rating platform.
We’ll Let the Numbers Do the Talking!
97%
Volume handled v/s inhouse
$20M
Savings till date
400+
Dedicated trained agent
30+
Countries covered
11+
Languages supported
200M+
Requests managed annually
We’re the Trust and Safety Superheroes
You’re Looking for!
Leveraging our data, tech and process expertise, we provide end-to-end content moderation to help you build brand trust while ensuring a quality
user experience for your customers.
We’re the Trust and Safety Superheroes
You’re Looking for!
Leveraging our data, tech and process expertise, we provide end-to-end content moderation to help you build brand trust while ensuring a quality
user experience for your customers.
Commitment to Trust and Safety
Commitment to Trust and Safety
Atidiv prioritizes your trust and safety by using advanced security measures to protect your data, including secure servers, firewalls, and encryption technologies. We conduct regular security audits and have a team dedicated to risk management, compliance, and fraud prevention; to identify and mitigate potential risks, threats, ensuring client safety and security.
Propreitery advanced reporting tool
Propreitery advanced reporting tool
Our propreitery advanced reporting tool has our own infrastructure and advanced analytics to get the maximum value of your business.
Continual Improvement Solutions
Continual Improvement Solutions
We help businesses achieve sustainable growth and operational efficiency by leveraging data-driven insights and continuous improvement. Our expertise in data analytics and AI to help make informed decisions based on hard evidence rather than guesswork. Our experienced consultants work closely with businesses to implement ongoing changes and optimize operations, leading to ongoing improvement and a competitive edge.
Commitment to Trust and Safety
Atidiv prioritizes your trust and safety by using advanced security measures to protect your data, including secure servers, firewalls, and encryption technologies. We conduct regular security audits and have a team dedicated to risk management, compliance, and fraud prevention; to identify and mitigate potential risks, threats, ensuring client safety and security.
Propreitery advanced reporting tool
Our propreitery advanced reporting tool has our own infrastructure and advanced analytics to get the maximum value of your business.
Continual Improvement Solutions
We help businesses achieve sustainable growth and operational efficiency by leveraging data-driven insights and continuous improvement. Our expertise in data analytics and AI to help make informed decisions based on hard evidence rather than guesswork. Our experienced consultants work closely with businesses to implement ongoing changes and optimize operations, leading to ongoing improvement and a competitive edge.
Driving Your Entire Trust
and Safety Ecosystem!
Prioritizing the safety and security of your offerings, we identify potential risks and vulnerabilities and take proactive measures to mitigate the same.
By analyzing large amounts of data to identify suspicious activity or patterns, we help you detect and prevent fraud, to thus protect your business from financial losses and damages to the reputation.
Our expertise also lies in assisting businesses in adhering to relevant regulations and standards. By prioritizing compliance, your brand can establish trust with your customers and stakeholders. We understand the importance of following regulations and are here to help you achieve compliance with ease.
This includes monitoring business reviews and comments to identify any content that may require moderation, such as hate speech, spam, explicit content, or illegal material. By keeping a close eye on these types of content, we help maintain a positive online reputation and ensure a safe and welcoming environment for your customers.
Our robust training systems can efficiently detect and prevent scam activities, providing users with a secure environment to conduct their transactions.
Data privacy is of utmost importance in the digital age, and hence we have measures in place to protect users’ personal information from unauthorized access or misuse.
Risk Assessment
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Prioritizing the safety and security of your offerings, we identify potential risks and vulnerabilities and take proactive measures to mitigate the same.
Fraud Detection
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By analyzing large amounts of data to identify suspicious activity or patterns, we help you detect and prevent fraud, to thus protect your business from financial losses and damages to the reputation.
Compliance Monitoring
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Our expertise also lies in assisting businesses in adhering to relevant regulations and standards. By prioritizing compliance, your brand can establish trust with your customers and stakeholders. We understand the importance of following regulations and are here to help you achieve compliance with ease.
Reputation Management
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This includes monitoring business reviews and comments to identify any content that may require moderation, such as hate speech, spam, explicit content, or illegal material. By keeping a close eye on these types of content, we help maintain a positive online reputation and ensure a safe and welcoming environment for your customers.
Protection Against Scams
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Our robust training systems can efficiently detect and prevent scam activities, providing users with a secure environment to conduct their transactions.
Privacy and Data Protection:
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Data privacy is of utmost importance in the digital age, and hence we have measures in place to protect users’ personal information from unauthorized access or misuse.
We don’t just provide content moderation support, we deliver peace of mind!
Let’s talk.The Proof is in the Pudding!
Know how our trust and safety support made a real difference for companies.
Case Study
site-logo Services Use Cases Careers More Moderated 200M+ Reviews, Ratings and Unique Visitors for an Online Platform
Case Study
Improved Trust and Safety by 96% while Ensuring Quality and Reliability of the Content
Team
Our Greatest Strength and Asset
Get ready to experience the perfect balance of efficiency and effectiveness!
Our team of top-notch professionals, led by ex-MBB experts, handles all your content moderation needs with ease. No mediocre team members here!
We handpick the sharpest, smartest and most efficient candidates to become an extension of your in-house team.
While we manage your brand’s face on the back-end, you can focus on what matters most – driving your business forward!
350+
Team members
10+
Years of average experience
350+
Team members
10+
Years of average experience
Transformations Told by Those Who Lived It: Testimonials
“The Atidiv team has always been reliable when it comes to maintaining and managing the work given to them. The attention to detail on training leads to high quality results and the ability to course correct when updates are made. Giving feedback has been most helpful in ensuring the work is completed accurately.”
Andy Pathius
Do what you do the best, and outsource the rest, with Atidiv!
Schedule a call.FAQs
We understand that content moderation requests can be very specific in nature; and thus our offerings are a wide range of content moderation services such as:
- Location moderation.
- Image moderation.
- Video moderation.
- Review moderation etc.
Feel free to get in touch with us to know more about what we can offer to your business.
Our pricing is based on the type, quantum and the turnaround time of the requested deliverable. Let’s get in touch to discuss what you’re looking for!
We predominately offer moderation services in English and also support other European languages. Please get in touch with us to know more.
Of course! Atidiv provides 24/7 moderation services so that your brand reputation and safety is always in check!
We have a robust proprietary quality monitoring system in place, ensuring a real-time hold on the quality of the service that we provide. Our process have been designed to deliver exceptionally high-quality services.
Featured Blogs
Unveiling the Exciting Perks of Your 4-Week Risk-Free Trial!
Establish Scalable CX Function
Atidiv leverages industry leaders and CX specialists to diagnose, design and implement a bespoke scalable CX process including in-depth training documentation, real-time dashboards, macro books, Playbooks, tool documents, etc. Receive strategic guidance from our experienced Directors, as we seamlessly integrate with your team. And well, this is all free!
Increase Operational Firepower
With a 3-tier dedicated team and in-house training, we hit the ground running. You can expect immediate firepower to operations and acceleration in customer query resolution.
Diversification and Performance Bench-marking
Compare performance across teams to benchmark performance. If we don’t outperform your current solution, you are free to walk away – no strings attached!