An online Fragrance D2C brand based in the US was facing low marketing efficiency on Meta platform and were struggling with managing direct messages on social media channels due to limited team bandwidth.
The D2C brand wanted to diagnose the problem and also set up a process to manage its online brand presence.
Increased Customer Acquisition by 20% through Proactive Social Media Comments and DM Management
Atidiv helped a US based Fragrance D2C company to significantly improve its marketing efficiency by managing and enhancing its social media presence.
Problem: Difficulty in Improving Brand
Ranking in Meta Platform
An online Fragrance D2C brand based in the US was facing low marketing efficiency on Meta platform and were struggling with managing direct messages on social media channels due to limited team bandwidth.
The D2C brand wanted to diagnose the problem and also set up a process to manage its online brand presence.
Our Clients
Can’t Stop Raving!
DIRECTOR OF A Media agency,
USA
Aditiv is absolutely fantastic to work with! I am always impressed with their high quality of work. They really care about the business and are the nicest people to work with!”
DIRECTOR OF A Media agency,
France
Aditiv is absolutely fantastic to work with! I am always impressed with their high quality of work. They really care about the business and are the nicest people to work with!”
Solution: Analyze and Set-Up a Process
for comments and DM management
Atidiv audited all the comments and DMs on the Meta platform and created a custom
playbook to manage the same efficiently.
Audit Existing Brand Perception
- Analyze 1000+ comments on Meta platform and share insights on customer sentiments.
Set-Up Process from Scratch
- Created playbook for comments moderation and DM responses.
- This helped in increasing customer acquisition and improving online brand reputation.
- We provided real time visibility through custom insightful dashboards.
Dedicated Team for Real-Time Action
- Staffed social media experts to manage all DMs and comments on posts and advertisements.
Audit Existing Brand Perception
- Analyze 1000+ comments on Meta platform and share insights on customer sentiments.
Set-Up Process from Scratch
- Created playbook for comments moderation and DM responses.
- This helped in increasing customer acquisition and improving online brand reputation.
- We provided real time visibility through custom insightful dashboards.
Dedicated Team for Real-Time Action
- Staffed social media experts to manage all DMs and comments on posts and advertisements.
Outstanding Impact
20 K
Comments and DMs handles in 1 year
1K
Proactive sales pitch made to
interested customers
<15mins
Average action time on comments
20%
Raise in customer acqusition
50%
Uptick in client retention
30%
Increase in Instagram followers